Terms of Service

Last updated: October 2025

Welcome to Vow & Forever Arches — handcrafted wedding arches made to stand tall as you say “I do.” By booking, reserving, or using our services, you agree to the following terms designed to make your experience easy, transparent, and worry-free.

1. Reservations & Payments

All bookings are confirmed once a deposit or full payment has been received through our secure online scheduling and payment system. Remaining balances, if applicable, are due before delivery. Payments are processed safely via Stripe, and we never store your card information.

2. Cancellations & Rescheduling

We understand that wedding plans can shift. Cancellations made 14 or more days prior to the event will receive a full refund of any deposit paid. Cancellations within 14 days may be eligible for a partial credit toward a future booking, depending on schedule availability. Cancellations less than 72 hours prior forfit fees paid.

If weather or venue complications prevent setup, we’ll work in good faith to reschedule or modify your reservation at no extra cost.

3. Delivery & Setup

Delivery, setup, and teardown are included within our standard Southern California service area (Los Angeles, Orange County, and the Inland Empire). Deliveries beyond this area may incur additional travel fees. Please ensure your venue allows ceremony arches and provides access for setup at least 120 minutes before your event.

4. Use of Our Arches

You’re welcome to decorate your rented arch with your own florals, drapery, or signage. Please avoid staples, nails, or permanent adhesives that could damage the finish. Normal wear is expected, but significant damage or loss may result in repair or replacement charges.

5. Liability

Vow & Forever Arches is not responsible for injuries, property damage, or other incidents that occur after setup is complete and control of the equipment has been transferred to the renter or event host. We take care to ensure every arch is safe and stable during setup and teardown.

6. Changes to These Terms

We may update these Terms periodically to reflect best practices, operational updates, or legal requirements. The most current version will always be posted here.

For any questions or special requests, contact us at booking@vowandforeverarches.com.
We’re here to help make your day unforgettable.