Your California Privacy Rights (CCPA/CPRA)

This section applies only to California residents and is provided in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These laws give California residents additional rights regarding their personal information, and at Vow & Forever Arches, we honor those rights with transparency, care, and respect.

1. Categories of Personal Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of personal information:

  • Identifiers (name, email address, phone number)

  • Event details (wedding date, venue, décor preferences, scheduling details)

  • Billing information (processed securely through third-party payment providers such as Stripe)

  • Internet/technical information (browser type, device type, IP address, and interactions with our website)

  • Communications (messages you send through our forms or email)

We do not sell personal information — ever.

2. Your Rights Under California Law

As a California resident, you have the right to:

• Right to Know

You may request details about the personal information we collect, use, or disclose.

• Right to Access

You may request a copy of the personal information we have collected about you.

• Right to Delete

You may request that we delete personal information we hold, subject to certain lawful exceptions
(for example: fulfilling bookings, tax obligations, fraud prevention).

• Right to Correct

You may request corrections to inaccurate personal information.

• Right to Opt-Out of the Sale or Sharing of Personal Information

We do not sell your information or share it for cross-context behavioral advertising. If this changes, we will update this page and provide notice.

• Right to Limit Use of Sensitive Information

We do not collect “sensitive personal information” as defined by the CPRA (such as precise geolocation, biometric data, or government IDs).

• Right to Non-Discrimination

We will never deny services, charge different prices, or reduce quality if you choose to exercise your privacy rights.

3. How to Submit a Privacy Request

To exercise any of your California privacy rights, you may contact us using any of the following methods:

privacy@vowandforeverarches.com
(626) 422-7623

When you make a request, we may need to verify your identity to protect your information. This may involve confirming details previously provided in a booking or communication.

Authorized agents may also submit requests on your behalf, subject to verification.

4. How We Use Personal Information

We use personal information only for legitimate business purposes such as:

  • Communicating with you about bookings

  • Processing payments

  • Providing delivery and setup services

  • Personalizing your experience

  • Improving our website and customer service

  • Meeting legal or regulatory obligations

We do not use your personal information for automated decision-making or profiling.

5. Data Retention

We retain personal information only as long as necessary to:

  • Complete your booking

  • Maintain accurate tax/business records

  • Resolve disputes

  • Improve our services

After this, information is securely deleted or anonymized.

6. Changes to This Notice

We may update this California Privacy Rights page from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted here with the “Last Updated” date.